In the unlikely event that clients receive a defective/damaged item, they can exchange the item, send it back to us (with its packaging) and the new item will be shipped at no cost.
The address where to ship is:
Enrico Coveri Maison
Lungarno Guicciardini 19
Firenze – 50125 - Italy
You can’t exchange the product if you don’t like it.
We don’t refund the amount.
Return Terms and Conditions
In the case of defective or incorrect merchandise, clients must follow the instructions above. www.coveri.com reserves the right to request photographic support regarding defective or incorrect merchandise before authorizing an exchange.