Shipment and Fees

All shipments will be provided by DHL courier.

As required by International Laws regulating Commerce and Trade of imports and exports, all shipments from are accompanied by an invoice declaring the exact total value of merchandise purchased in Euro.

Shipment date

Orders are shipped from in Italy – Monday – Thursday from 10:00 a.m. – 6:00 p.m. and Friday from 10.00 a.m. – 3.00 p.m. Orders placed Friday after 3:00 p.m., Saturday, and Sunday will be processed on Monday morning. ships in Italy and Europe using DHL courier.

Estimated transit time after dispatch in Europe: 2-3 working days. shall not be held responsible for delays in shipments caused by weather conditions, international customs issues or any other circumstances beyond the control of

Available merchandise: immediate shipping

Orders with available merchandise are shipped the day after order placement. In all cases, reserves the right to delay a shipment if the order is not able to be shipped for reasons beyond control.

Shipment Tracking

When the order is shipped, Clients receive an E-mail from

Successfull Shipment Delivery

Upon delivery of every order, clients are asked to inspect the evelope carefully BEFORE signing for the delivery. jewellery are carefully sealed in a cotton-silk case and in our paper bag. If for any reason the envelope looks tampered with, either sign for the package with reservations or refuse the package. In the event that the envelope has been signed for with an unauthorized signature or there is evidence that the package has been tampered with, open a claim immediately with the courier and contact

If the package is not successfully delivered to the client’s address due to a lack of cooperation from the client (wrong telephone number, wrong address, absent at address, non-compliance with import regulations) as per the commercial agreement, the package may risk being sent back to Italy at the Client’s expense including any import fees that may be assessed upon re-entry to Italy.